Forms

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Document Description
Automatic Payment (ACH) form

This form will make your loan payments for you automatically. The funds will be withdrawn from your account at another financial institution, and then transferred to your designated loan to make the payment.

Verification For Direct Deposit

Need to setup direct deposit? Simply fill in the info, print it out, and take it to your employer.

Deposit Slip

A form-fill deposit slip. Simply fill in the info, print it out, and bring it in when making your deposit.

Contact Information Update
(Change of Address form)

Moving? Change your phone number? Use this form to update contact information on your account. Once we receive it, we'll give you a call to confirm.

Payable on Death Agreement

Use this form to designate beneficiaries in the event of your death.

Periodic Payments

This form will allow you to set up automatic transfers of funds between your accounts. These transfers can occur weekly, bi-weekly, or monthly, and can move funds between savings and checking accounts, or to Velocity loans to make your payments (except MasterCard payments).

Agreement to Stop Automatic Loan Payments

(Stop ACH Direct Payments and Periodic Payments)

This form will stop your loan payments from being automatically withdrawn from your valid account at another financial institution.

Share Draft or
ACH Stop Payment

Use this form to stop specified share drafts (checks) from clearing your account or to help stop an electronic debit from your account (excludes debit card transactions).

For checks - you must supply the number of the check, as well as any other known information.

There is a $30.00 fee to place a stop payment. A consecutive range of checks can be stopped with one stop payment. A stop payment cannot be placed until the signed copy of this form is received at Velocity and must be received in time for Velocity to act on the stop payment. This procedure will require you to contact our Contact Center at 512-469-7000 for assistance.

You can now place a stop payment on checks through Online Banking. It is located under Other Services.

City of Austin Direct Deposit

This form is from the City of Austin payroll department. You can complete it and return it directly to the City of Austin.