We have several convenient options for you to make your loan payment. You’ll need your Velocity member number, your loan type and payment information, and the account and routing number from the outside account from which you’ll be paying.
Pay nowOne-Time Payment
Make free one-time payments through the website or automated phone system (IVR). Register the first time, and return to make payments as desired.
Enroll Now Online Banking
You can transfer money and make loan payments online through our online banking system, even from another financial institution.
Not enrolled? Click "enroll now" to begin.**
Set up a free, recurring loan payment through secure Docusign, which will debit your account and pay your loan automatically each month, or bi-weekly.
Other Payment Options
You can also mail in or drop off your payments at any branch. Finally, you can call our contact center and make your payment with their assistance. There is a $10 convenience fee for employee-assisted payments made by phone.
Please note: The phone number on some loan payment coupons may have an incorrect phone number. Please call (512) 469-7000 with any questions.
* Payments made after 8pm CST will not post until the next business day.
** You will need to verify your external account the first time you use it, which can take a few days…so don’t wait until your due date.