Other Payment Options
You can also mail in payments, or drop them off at any branch. Finally, our contact center can assist you with your loan payment at 512.469.7000 (there is a $10 convenience fee for employee-assisted payments made by phone).
Please note: The phone number on some loan payment coupons may have an incorrect phone number. Please call 512.469.7000 with any questions.
Credit Card Payments
To make a payment online, log in to your Velocity online or mobile banking account, then go to Loan Payments in the Transactions menu. Payments will be applied within 1-2 business days.
*Payments made after 8pm CST will not post until the next business day.
**You will need to verify your external account the first time you use it. That can take a few days, so don’t wait until your due date!