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New location on the way along with new looks for our branches, logo, and website.

Over the next few months, we’re giving the Velocity experience a complete makeover! Many of our branches will undergo updates, including fresh paint, new carpet, updated landscaping, and more. We’re also excited to announce a brand-new Southwest Austin location at the corner of Brodie Lane and Davis Lane, set to open early in 2026.

As part of this refresh, we’re modernizing our logo and website to match our updated branch designs. During the transition, you may see both the old and new logos in various materials. Rest assured, your account number, online banking, and phone numbers will stay the same. Keep reading more on our upcoming updates and what to expect moving forward.

We’re updating our branches to create a more modern, welcoming experience for our members. These improvements, along with new services, will help us better serve your needs and enhance your overall experience.

You might already be seeing our new logo and updated brand colors; full updates will roll out through the Fall. Our building signage, ATMs, brochures, emails, forms, monthly statements, and website will all be updated by the end of the year.

No. Account numbers, online banking access, and other personal information remain unchanged

Yes, you can continue to use your existing Velocity checks, debit, and credit cards. When it’s time to reorder checks or your debit/credit card is near expiration, we’ll send you checks and new cards with the updated logo.

Yes, all of our contact information— including phone numbers, website URL, and email addresses—will remain the same. You can continue to reach out just as you do now.

If you have any further questions, please feel free to ask your Branch Manager or call our Contact Center at 512.469.7000 (or toll-free at 800.933.2029).