Beware of Bank Jugging: How to Protect Yourself After a Cash Withdrawal

Velocity Credit Union is committed to your financial safety—and that means more than just protecting your accounts online. A rising threat across Texas and beyond is a crime known as “bank jugging.”

What is Bank Jugging?
Bank jugging happens when thieves wait outside credit unions, banks, or ATMs, watching for people who appear to withdraw large amounts of cash. The criminals then follow the victim to another location—like their home, work, or a store—and steal the money, often by breaking into their vehicle or confronting them directly.

How to Stay Safe:

• Be discreet. Avoid carrying visible envelopes or cash bags after making a withdrawal.
• Stay alert. If you notice someone watching you or following your car, go to a safe, public place or call the police.
• Never leave cash in your car. Even a quick stop can give thieves the opportunity they need.
• Vary your routine. Don’t make banking part of a predictable schedule or route.

Velocity Credit Union encourages all members to stay vigilant and report any suspicious activity. If you ever feel unsafe or unsure after a visit to one of our branches, call us immediately at 512.469.7000 or notify local authorities.

Your safety matters—both online and off.

About Velocity Credit Union
Velocity Credit Union is federally insured by the National Credit Union Administration (NCUA), ensuring your savings are protected up to $250,000 and backed by the full faith of the United States Government. Insurance Products are not insured by the NCUA or any Federal Government Agency; not a deposit of or guaranteed by the credit union or any credit union affiliate.

About Our Products and Services
Please see our branch for full product and service details, including any important disclosures. All loans are subject to credit approval. Equal Opportunity Lender.

Security Protection
(Avoiding Suspicious Activity such as Fraud, Scams, Phone Calls or Texts)
Rest assured, Velocity Credit Union will never solicit your sign-in details via phone call to you, email, or text message, regardless of membership status. This includes usernames, passwords, security questions and answers, multifactor authentication (MFA) codes, recovery codes, one-time passcodes (OTP), or any other sensitive data such as account or Social Security numbers.

In the event of a suspicious phone call, email, or text message, take immediate action: hang up, refrain from responding, avoid clicking links, and do not open attachments. Forward any suspicious emails or text message, please send screenshots to [email protected], then promptly delete the message.

If you suspect any compromise to your account, username, or password, please act swiftly by contacting Velocity Credit Union at 512.469.7000 for assistance. We proactively encourage our members to monitor their accounts for any irregularities and promptly report any suspicious transactions. Your vigilance is crucial in maintaining the integrity and security of your financial information. Thank you.