Online Banking Help

New Online Banking GuideVelocity offers a range of free online banking services to make your finances easy to manage and accessible 24/7.

Free Online Bill Pay Make up to 45 bill payments online each month through our online banking website. And it’s absolutely free!

Free app with Mobile Deposit Our app for iPhone and Android lets you get balance updates, transfer money, find a branch, or pay a bill — all from the convenience of your smartphone.

And with the app comes mobile deposit*, which enables you to deposit a check from virtually anywhere with your smartphone.

Logging In: Use the login form on the top of any webpage or visit the homepage now. Enter your login ID first, and then hit "go."

  1. New Features
  2. Free Services
  3. How-to Videos

New Features

  • Check balances and account history
  • Send and view secure messages
  • Transfer funds between Velocity accounts and other financial institutions
  • Person-to-Person (P2P) payments
  • Pay bills
  • View eStatements and check images
  • Perform stop payment requests
  • Reorder checks
  • Make loan payments

Free eServices

eStatements Get your statements securely online.

eAlerts Receive reminders when:

  • A loan payment is due
  • Your checking account balance has dropped below a specified amount (of your choice)
  • A direct deposit was posted to your account
  • Specific checks have cleared your account

You can also set personal reminders for birthdays, special events and other occasions. You choose both the frequency and the type of notices that you want to receive.

Secure Access Code (SAC) Secure Access Code sends you a random character string via email, text or phone call. Because you must enter this code to log in, you enjoy an additional level of security.

Funds Transfer Easily transfer funds between your own Velocity accounts or to the accounts of other Velocity members — even send money to your own accounts at other financial institutions.

Person-to-Person (P2P) Person-to-person electronic payments allow you to send money to anyone — even non-members — simply by entering their telephone number or email address.

Online Loan Pay Make payments on your Velocity loans from your Velocity account or accounts you might have at other financial institutions.

Text Banking Check your account balance or history via text message, or transfer funds between your Velocity accounts.

End-to-End (E2E) Enroll in electronic banking online and enjoy other features including the ability to apply changes of address and other contact information updates.

* Some eligibility criteria will apply.

Our online banking will make your experience easier and faster. It provides consistent look, feel and function across all of your electronic and computing devices, and is packed with powerful features that make it a breeze to keep track of your finances.

    Does your device meet these minimum requirements?

    Computer system
    Microsoft 7/8/10
    Mac OS X
    Microsoft Windows Vista SP2
    PC browsers
    Chrome 37 and later
    Internet Explorer 10.x and later
    Firefox 33 and later
    Mac browsers
    Chrome 37 and later
    Safari 6-8 (9 and later preferred)
    Firefox 33 and later
    Mobile app requirements
    Android 4.0.3 and later
    Apple iOS 7.x (8.x and later preferred)
    The following mobile operating systems are NOT compatible.
    Windows Phone
    Blackberry
    Kindle Fire

     

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