Velocity Credit Union respects your privacy and is committed to protecting the personal information you share with us.
Information provided in connection with SMS messaging, including your mobile phone number, communication preferences, and account-related information, may be used to provide:
- Account alerts and notifications
- Service-related communications
- Fraud and security alerts
- Payment reminders
- Member support communications
- Follow-up communications regarding products or services that you have requested information about or discussed with us
Velocity Credit Union does not use this SMS program for unsolicited marketing campaigns.
How We Protect and Use SMS Information
SMS consent information, mobile phone numbers, and related messaging preferences are used solely to support communications between Velocity Credit Union and its members.
Velocity Credit Union does not sell SMS consent information or mobile phone numbers. SMS consent information and mobile phone numbers are not shared with third parties for their own marketing purposes.
To learn more about how we collect, use, share, and protect your personal information, please review our Privacy Notice.
Contacting Us Regarding SMS Messaging
For questions regarding SMS communications or to opt out at any time, please contact:
Velocity Credit Union
P.O. Box 1089
Austin, TX 78767-1089
Phone: 512.469.7000
Email: [email protected]
You may also:
- Reply STOP to unsubscribe from text messages.
- Reply HELP for assistance.
Message and data rates may apply. Message frequency varies based on account activity, service requests, and member interactions.