Stimulus Payments
The U.S. Treasury has begun issuing new “stimulus payments”. The checks will be issued in waves. Velocity will not know when individuals will receive payments. If you do NOT see a deposit in the coming days/weeks, please visit the IRS website.
Winter Member Newsletter
Learn about our important changes and how the big upgrade will affect you, get an update on the new modern downtown branch, see what we’ve been up to in the community and so much more.
10 reasons credit unions beat banks
When you’re looking for a convenient and trustworthy place to host your financial transactions, you’ve got a few choices: credit union, bank, mattress or shoebox.
Try Out Our New ITMs
VelocityLIVE! lets you conduct electronic transactions with real tellers at our downtown branch.
Check Your Free FICO® Score
Got a Velocity credit card? Access your FICO® Score for free and see how lenders see you.
Important Message
Information regarding Velocity’s preparedness for, and response to, COVID-19.
Take Control of Your Velocity Cards
Velocity CardLock for Android and iPhone secures your cards and helps to prevent fraud.
Follow Us
An entertaining credit union? Yep – and enlightening, too! Follow Velocity Credit Union on social media for the latest photos, fun and useful information.
The Austin Area’s Trusted Credit Union Since 1947
With neighborhood branches and mobile banking, financial freedom has never been closer.
Looking for free checking, better rates and lower fees? Velocity offers robust, convenient online banking, personal and business accounts, a top-notch credit card, loans for just about anything, secure investment opportunities, and six area branches to serve you in Austin, Round Rock and Cedar Park.
Our Members Love Us
The Branch Manager went far beyond what would be considered great customer service. I can't believe how nice she was in the entire process. Velocity is exactly what an Austin community bank should be.
"Your company is as strong as the last one to represent you, and Corey proved how strong you all are."
"I needed to open a checking account quickly. No one could help me due to COVID, until I spoke with Danielle at Velocity. I was done in less than 10 minutes! I’d highly recommend this credit union!"
"Arturo J. has helped us on several loans throughout the years. He has been very knowledgeable and super helpful each time. He is quite the GEM for Velocity. I know who to ask for if I ever have any loan related questions."
"They refinanced my car for a much lower rate, I would definitely recommend to friends!"
"Amanda and Pam are very helpful. They are more than willing to help out and answer questions. I highly recommend Velocity."
"Best Credit Union in town. Bar none. Great customer service ... online banking ... with a real Austin-y vibe. Love."
"Velocity has been a great company. This company will make you comfortable on your loan choice. I highly recommend them."
"Folks, you can’t get this type of service at a bank!! I have all the information I need to close my accounts at Wells Fargo and join Velocity Credit Union. Shout out to the team over at Round Rock for getting me excited about banking again."
"Ashley is AMAZING! She always greets me with a smile, and she is always so pleasant. I just wanted to let someone know how awesome she is."
"Love Velocity Credit Union! I switched from a typical bank & have saved money as my checking accounts at Velocity have no service fees."
"Best customer service from Joe Lee in Direct Lending. I've worked with him in the past and he's always been so friendly and helpful, which is why I'll keep coming back to him for my loan needs."
"I love that when I call I talk to a real person. And I love that it's not a huge mega bank because they actually have time for me if I have a problem or question."
"Great bank. HONEST employees. I had a very big problem and they worked with me to find a win-win solution and were really nice about it all! Highly recommended! Still feels like the Austin I moved to in 1993!"
"I love Velocity Credit Union! I've been a member for about 18 years now, and I always receive personal, friendly and thorough customer service. Their interest rates are great, and they treat their members well."
"I had a critical loan complication that was not easy to resolve. Jerald was unflappable and professional as he assessed, and ultimately resolved the matter. 5 stars, Jerald, 5 stars!"
“I recently was approved for a motorcycle loan, and they checked my auto loan interest rate against my new credit pull and automatically DROPPED my auto loan interest rate! Nothing else required from me.”
“I just got off the phone with Velocity Credit Union. Wow!! Angel P. was amazing. He is knowledgeable and extremely patient. His customer service skills are World Class! I will recommend Velocity to everyone that I speak with.”
Email News and Updates
