Cybersecurity Awareness: Simple Steps to Protect Your Information
With digital banking as a part of everyday life, protecting your personal information is more important than ever. Cybercriminals use emails, texts, and fake websites to steal sensitive information. At Velocity Credit Union, we encourage members to stay alert and take simple steps to help protect their accounts and identity.
Watch for phishing scams
Be cautious of unexpected emails or texts asking you to click a link, verify account information, or act urgently. When in doubt, access online banking directly rather than using a link in a message.
Be careful of malicious QR Codes
Do not scan random or unknown QR codes as they can lead to malicious software.
Strengthen passwords and use MFA
Use strong, unique passwords and avoid easily guessed information. Enable multi-factor authentication (MFA) whenever available for an added layer of protection.
Keep software on your devices and apps updated
Software updates often include important security fixes. Keep your phone, computer, and banking apps up to date, and consider enabling automatic updates.
Be cautious with public Wi-Fi
Public Wi-Fi isn’t always secure. Avoid accessing sensitive accounts or entering financial information on public networks. When possible, use a trusted mobile connection or secure VPN.
Monitor your accounts
Regularly review your accounts and set up alerts for transactions and logins. Quickly reporting suspicious activity can help limit potential damage.
Stay informed and secure
Cyber threats continue to evolve, but awareness and good habits can help reduce your risk. By staying cautious and using available security tools, you can bank with greater confidence.
5 Ways Members Can Help Protect Themselves from Cybersecurity Threats
1. Enroll in eStatements
Reduce the risk of paper statements being lost, stolen, or intercepted while enjoying secure, on-demand access through online banking.
2. Turn on account alerts
Get notifications for transactions, logins, and other activity so you can quickly spot and report anything suspicious.
3. Use multi-factor authentication (MFA)
Strengthen login security with strong, unique passwords and MFA whenever available.
4. Use digital card controls
When available, use your banking app to lock or unlock cards, set spending limits, or restrict transaction types.
5. Stay alert to phishing attempts
Be cautious of unsolicited emails, texts, or calls requesting personal or account information. When in doubt, contact Velocity Credit Union through an official channel instead of clicking a link or responding.