Fraud Protection Resources
Reminder: We will never contact you by email, text or phone to ask you for personal account information.
It’s a sad fact of modern life – if you’ve got something, somebody else might want it and go to extraordinary lengths to get it. So we take a number of precautions to safeguard your finances and financial information. Our online banking, for instance, is fully encrypted. That means that even if unscrupulous individuals accessed your information, they wouldn’t be able to read it, rendering it useless to them. Keeping watch over your assets is a full-time job. Here is some information on types of potential fraud and steps you can take to help us protect you from it.
Protect your Velocity cards with SecurLOCK
The power to protect your Velocity cards — right in your hands. Easily lock and unlock your cards from the SecurLOCK app—anywhere!
Skimming and Common Scams
Scammers employ mechanical devices including credit card skimmers and social engineering methods such as email phishing to obtain your personal information. Learn about different types of financial scams and how to spot (and avoid) them here.
Protect yourself from ID Theft
Identity theft occurs when someone uses your personal information – your name, Social Security number, credit card number or other identifying information -- without your permission to commit fraud or other crimes. Here are some tips to avoid it. (Tip #1: Velocity will never contact you by email, text or phone to ask you to provide personal account information.)